Fitbit One Clip, Black

What customers say about Fitbit One Clip, Black?

1. 103 of 105 people found the following review helpful

   
   Poor Construction and expensive to replace, March 23, 2014

   By 

   sadie –

   This review is from: Fitbit One Clip, Black (Health and Beauty)

   Like several other reviewers, the tip of the rubber clip snapped off within a few weeks. The replacement I received, after a couple of months, has just broken. The same issue: tip of rubber holder snapped off. This is obviously a FLAW in design of the holder! The replacement cost for the rubber holder is excessive for a $99 product. The actual fitbit One is good, it is the holder that is the big problem.

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2. 66 of 66 people found the following review helpful

   
   Cheap, flimsy clip, May 5, 2014

   By 

   Amy CC (Austin, TX) –

   This review is from: Fitbit One Clip, Black (Health and Beauty)

   I’m writing a review here since I don’t have that option on the Fitbit website. Talk about frustrating. This is my third clip in less than a year. I’m not sure if it’s worth it anymore. I hope the Fitbit folks are paying attention to these posts.

   The clip works fine UNTIL it breaks. And it doesn’t take long for them to break. Clearly this is where they’re making their money is on the clips. The price they charge for them is ridiculous. Should be more like the other reviewer said and have them at $5, although, frankly, I’ll go with $2 or $1 at the rate these last.

   You know, Fitbit folks, you should be including 2 replacement clips with each Fitbit one just a customer service nicety. It’s beyond aggravating to have to be constantly replacing these at the prices you charge. It’s highway robbery, actually. I’m frustrated enough at this point that this may be last one. When the next one breaks, no more Fitbit. I’ll be looking for a better designed and sturdier fitness tracker. There are lots of them out there now you know.

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3. 98 of 103 people found the following review helpful

   
   The case lasted for a grand total of 2 months before it broke., March 1, 2014

   By 

   JTD –

   This review is from: Fitbit One Clip, Black (Health and Beauty)

   I love my fitbit, it has helped me lose quite a bit of weight. The case on the other hand gets a one star because it has failed in just under a month. The rubber is too loose to hold the $99 fitbit so any small bump sends it flying out of its case. To add to my troubles the little plastic piece fell off the clip revealing a sharp metal end that I jabbed myself with accidentally (not cool). This is really sad and the case is making me frustrated to the point that I no longer want to use my fitbit. The fact that they want 1/3 the price for case that will fail in a month is crazy. At this rate a $99 fit bit will end up costing you $500 a year if the clip failure causes you to lose the fitbit once or twice. Maybe that is goal?

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